Shipping and Returns
✈️ Shipping Information
Enjoy FREE international shipping on all orders over US $50!
Every order comes with a tracking number so you can follow your goodies all the way to your doorstep.
For orders under US $50, a small shipping fee applies. Please note: any applicable taxes, customs, or import duties are the responsibility of the customer.
🌍 Typical Shipping Times by Country
| Shipping Country | Typical Shipping Time | Courier |
|---|---|---|
| USA | 7–10 business days | USPS / UPS / FedEx |
| Canada | 7–10 business days | UPS / DHL |
| New Zealand | 2–3 business days | NZ Post / Courier Post |
| Australia | 4–7 business days | NZ Post / Australia Post |
| Hong Kong | 5–7 business days | NZ Post |
| Singapore | 5–7 business days | NZ Post |
| Rest of Asia | 5–7 business days | NZ Post |
| UK & EU | 3–6 business days | DHL / Others |
| GCC Countries | 5–7 business days | DHL |
🔄 Product Returns
At New Zealand Native Honey, your satisfaction means the world to us.
If something’s not quite right with your order, please get in touch at sales@nznativehoney.co.nz within 30 days of receiving your purchase we’re here to help!
Because our products are food items, we can only accept returns of unopened items in their original, resalable condition.
