Shipping & Returns

Where do you ship to?

We currently only ship product within the US. If you would like to inquire about shipping to other countries please contact us on sales@nznativehoney.co.nz

What is the shipping cost?

FREE SHIPPING ON ALL ORDERS WITHIN USA

Who do you ship with?

All our product is shipped through Amazon's fulfillment service. Amazon manage order fulfillment from their warehouses in US. Amazon chooses carrier to mange shipping of goods to you.

How long will shipments take?

We aim to get products to you within 5 days of purchase.

Can I track the my shipment?

Yes, we will send you an email with tracking information after your order is placed, when the order is shipped.

What do I do if the product arrives damaged?

In the unlikely event your order is damaged during shipment, please send a photo of the damaged jar and shipping package, showing label to sales@nznativehoney.co.nz and we will arrange a refund or reship your order.